All Indicators Sorted Alphabetically

Select the methods by which your institution seeks to avoid client over-indebtedness

The number of 1-4 family mortgage loans provided in low income communities.

The total value of all 1-4 family mortgage loans provided in low income communities.

Calculation: Number of Active Borrowers / Number of Loan Officers

Select the types of adult education services provided:

Financial Literacy
Basic Health / Nutrition Education
Other

Non-potable or irrigation quality water production capacity at a community installation (serving multiple households) calculated based on the installed capacity of the system.

Amount of highly hazardous pesticides purchased.

Total area of land treated with highly hazardous pesticides (as determined by the Forest Stewardship Council).

Does the organization have a Board of Directors or other governing body?

What percentage of the members from your Board of Directors or other governing body are from previously excluded populations?

Does the board of directors, or other governing body, consist of a majority of  independent directors (according to local independence requirements)?

How often the Board of Directors or governing body meets.

Building Re-use: Enter the square footage of a building renovated/remodeled as a result of the investment.

The dollar value of equity investments made to encourage community businesses and organizations to grow/expand.

The dollar value of loans made to encourage community businesses and organizations to grow/expand.

Number of clients that have been trained in basic business skills through training programs.

Enter capacity measure.

Enter number of “other” units / products used to estimated capacity.

For Hospitals/Clinics: Number of beds

For diagnostic centers: Number of machines.

Total number of caregivers employed.

Total number of doctors employed.

Total number of nurses (including nurse practitioners) employed.

Number of “other” caregivers employed.

Describe “other” caregivers employed.

Total number of physicians’ aides employed.

Total number of caregivers departing organization over reporting period.

Total number of doctors departing organization over reporting period.

Total number of nurses (including nurse practitioners) departing organization over reporting period.

Number of other caregivers departing organization over reporting period.

Total number of physicians’ aides departing organization over reporting period.

Number of caregivers trained.

Memberships or Certifications

Number of households with access to clean water.

Number of people with access to clean water

Do you have mechanisms for client feedback and / or to assess client satisfaction?

How does the institution safeguard privacy of clients’ data

Do you have a formal policy for client protection with mechanisms to ensure compliance?

Total number of clients, or individuals, served (including those who have not yet borrowed or are in between loans).

Total number of active borrowers.

Total number of active clients.

Total number of active voluntary savers.

Total number of female clients served (including those who have not yet borrowed or are in between loans).

Total number of new clients over the reporting period.

Total length of coastlines protected through the establishment of conservation areas.

How doe syour institution ensure that appropriate collections practices are followed

Value of commercial or retail infrastructure built or renovated.

What percentage of your facilities are deemed green/environmentally superior?

Number of communities (estimated) benefited by the organization’s operations.

Number of community development facilities built or renovated as a result of the investment.

Type of community development facilities built or renovated as a result of the investment.

Total value of community development facilities built or renovated as a result of the investment.

Estimated consumption of water per person per day. 
Calculation: Daily potable water production capacity at community installation (in Liters)  divided by the number of individuals in the community serviced by the installation.

Is there a written community service policy?

What is the dollar value of all community service donations made by the organization?

What is the total number of volunteer hours donated for last year?

Does your institution have policies and procedures in place for complaint resolution and client problem solving

Number of contracted employees, generally hired for the completion of a specific task.

The direct costs attributable to the production of the goods sold by a company based on IFRS standard.

Total cost of training provided to all full-time employees.

Total cost of training provided to all skilled full-time employees.

Total cost of training provided to all unskilled full-time employees.

Total Hectares under cultivation.

Hectares under sustainable cultivation.

Type of customer model.

Identify the types of demographic groups served by the organization’s operations.

Number of children and adolescents (below age of 18) benefited by the organization’s operations.

Number of disabled individuals benefited by the organization’s operations.

Number of indigenous or ethnic minorities benefited by the organization’s operations.

Number of ”others” benefited by the organization’s operations.

Number of women benefited by the organization’s operations.

Number of full-time and part-time employees departing organization (voluntarily or involuntary).

Ratio of voluntary deposits to gross loan portfolio.

Development objectives the institution pursues through its provision of products and services

Percentage of clients that are no longer receiving services from the organization